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A consulting firm dedicated to help companies maximize customer loyalty as a focus of business development.

Customer support, customer service, Email management, response management, inquiry handling, automated call center, customer relationship management.

A public wiki site dedicated to the ITIL approach to IT and customer support and management.

Management consulting firm for help desks and customer support centers.

Maconomy, a publiclytraded company, is the only provider of fully integrated eBusiness enterprise software that optimizes the service industries.

PhoneWare call center solutions serving the telecommunications, educational, pharmaceutical, travel and tourism, insurance, financial and automotive industries.

XMLbased demand chain networks that deliver personalized customer experiences; unify Internet commerce, CRM, eSelling, and wireless technologies; guide intelligent commerce; and integrate the demand chain with the supply chain.

Call center consultant services for customer satisfaction and improved business.

Provides customer support solutions leveraging multiple channels, including email, telephone, chat and the web.

Offers independent news and learning resources for CRM and call center professionals. Includes targeted search, learning tools and daily news.